Inbound provider event outbox

WhatsApp and Telegram inbound events are written to an audited outbox first, with idempotency and replay protection before any order, POS, kitchen or printer workflow can observe them.

Outbox statusProviders: 2Records: 4Duplicates: 1Blocked: 1

WhatsApp coveredtrue

Telegram coveredtrue

Outbox firsttrue

Idempotencytrue

Duplicate ignoredtrue

Unverified blockedtrue

No POS mutationtrue

No LAN blockingtrue

Provider lanes

whatsapp2 records

Blocked: 0Duplicates: 1

telegram2 records

Blocked: 1Duplicates: 0

Outbox decisions

inbound_whatsapp_customer_reply_001linked_to_customer_thread

whatsapp:wa_msg_qa_001audit_inbound_outbox_001

A verified WhatsApp customer reply is linked to a support/order thread, but it does not create or mutate an order directly.

inbound_whatsapp_duplicate_002duplicate_ignored

whatsapp:wa_msg_qa_001audit_inbound_outbox_002

A repeated WhatsApp delivery inside the replay window is ignored and audited with the same idempotency key.

inbound_telegram_owner_ops_003queued_for_review

telegram:tg_update_qa_003audit_inbound_outbox_003

A verified Telegram operator message is queued for review and never bypasses manager approval or POS button workflow.

inbound_telegram_unverified_004blocked_unverified

telegram:tg_update_qa_004audit_inbound_outbox_004

An unverified Telegram payload is blocked before any order, POS, kitchen or printer flow can see it.